Welcome to the Cloud Telephony knowledge base
Whether you're seeking guidance on setup, troubleshooting tips, or exploring advanced features, you'll find everything you need to optimize your experience.
Dive into our curated collection of articles tailored to your needs. Please see our most popular articles below.
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Direct Routing as a Service Onboarding Setup Steps
21 Jan 2026This is a guide for customer who are looking to deploy LoopUp's Direct Routing as a Service for their organisation.
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Setup SSO for LoopUp One (Microsoft Entra ID)
21 Jan 2026Follow these instructions to configure Microsoft Entra ID Single Sign-On for LoopUp One
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LoopUp Tenant Connect - Enterprise App Setup Guide
21 Jan 2026A detailed guide to connect your Tenant for use with the LoopUp Cloud Telephony Admin Portal
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DDI Configuration Reporting Script Deployment
09 Dec 2025Implement the LoopUp DDI configuration reporting script to enable accurate cloud telephony billing
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SIP Trunking Setup Guide
14 Nov 2025Step by step instructions on how to setup and configure SIP Trunks on the LoopUp Cloud Telephony platform.